Privacy policy

Privacy Policy

Last Updated: July 2026

LuxuryLook ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Luxury Look website.

1. Information We Collect

Personal Information: When you place an order or register on our site, we collect your Name, Email address, Phone number, Billing address, and Shipping address.
Payment Information: Your online transactions are processed through 100% secure, encrypted payment gateways. We do not store your complete Credit/Debit card numbers, bank account details, or UPI PINs on our servers.
Device & Interaction Data: We may automatically collect information such as your IP address, browser type, device information, and website interaction data (via cookies) to optimize your shopping experience.

2. How We Use Your Information

We use the information collected to:

Process your payments and fulfill your apparel orders.
Send you order confirmations, shipping updates, and invoices.
Respond promptly to your customer support inquiries.
Update you on special promotions, such as our "Buy 2 & Get 1 Free" campaign, provided you have opted in.
Maintain transaction security and screen for potential fraud.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted partners strictly to facilitate our services, such as:

Shipping Providers: Courier partners required to deliver your order.
Payment Processors: Payments on Luxury Look are processed through secure PCI-DSS-compliant payment gateways. We do not store your complete card details, UPI PINs, CVV, or banking credentials. All payment information is encrypted and securely processed by authorized payment partners.
Legal Authorities: If required by law to comply with legal processes or protect our rights.

4. Data Security & Your Rights

We implement industry-standard security measures to protect your personal information. You have the right to request access to, correction of, or deletion of your personal data by contacting us.