Privacy policy
Privacy Policy
Last Updated: May 2026
At Luxury Look, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and share your information when you visit or make a purchase from our website.
1. Information We Collect
* Personal Information: When you place an order or register on our site, we collect your Name, Email address, Phone number, Billing address, and Shipping address.
* Payment Information: Your online transactions are processed through 100% secure, encrypted payment gateways. We do not store your complete Credit/Debit card numbers, bank account details, or UPI PINs on our servers.
* Device & Interaction Data: We may automatically collect information such as your IP address, browser type, device information, and website interaction data (via cookies) to optimize your shopping experience.
2. How We Use Your Information
We use the information collected to:
* Process your payments and fulfill your apparel orders.
* Send you order confirmations, shipping updates, and invoices.
* Respond promptly to your customer support inquiries.
* Update you on special promotions, such as our "Buy 2 & Get 1 Free" campaign, provided you have opted in.
* Maintain transaction security and screen for potential fraud.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted partners strictly to facilitate our services, such as:
* Shipping Providers: Courier partners required to deliver your order.
* Payment Processors: Secure gateways (like PhonePe, Razorpay, etc.) to handle your transactions.
* Legal Authorities: If required by law to comply with legal processes or protect our rights.
4. Data Security & Your Rights
We implement industry-standard security measures to protect your personal information. You have the right to request access to, correction of, or deletion of your personal data by contacting us.
5. Contact Us / Grievance Officer
For any questions regarding this Privacy Policy or to exercise your data rights, please contact:
* Entity: Luxury Look
* Email: luxurylook.online@gmail.com